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Seeking individuals with a passion for the Shooting, Hunting, and Outdoor industry. MidwayUSA, a prominent internet retailer of Shooting, Hunting, and Outdoors products in Columbia, MO, offers an excellent opportunity for Customer Service Representatives. If you possess strong computer skills, a friendly demeanor, exceptional communication abilities, and a dedication to surpassing goals, we invite you to join our team!<\/span><\/p>Starting salary:  $17.50 per Hour!<\/span><\/strong><\/span>", "startDate": "", "private": "false", "approveDate": "", "city": "Columbia", "primaryHiringManagerId": "", "customFields": { "When do you need this position filled?": "05/30/2025", "Employment Start Date": "09/01/2021", "Who will attend On-Site Interviews?": "Bailey Moore, Cameron Fearn, John Lee, Meghan Luscombe, Dallas Gooseman", "President's Job Requisition Approval": "I approve this requisition", "Job Description Approved & Posted to Intranet": "Yes", "Proposed Starting Salary for Desired Years of Experience:": "15.00", "Is this position New or a Replacement?": "New", "Who will attend Phone Screen (s)?": "Julian Foley", "Department Head Approval": "I approve this requisition", "Name of Supervisor": "Bailey Moore", "Is this position budgeted for the current year?": "Yes", "Position Grade": "02 Level 2", "Desired Years of Experience": "1 year", "HR Approval": "I approve this requisition" }, "jobState": "Open", "description": "

This position is in seat, not remote. Located 2200 N Rte J, Rocheport Missouri, 65279<\/span><\/span>. <\/span><\/span><\/strong>4 miles west of Columbia MO.<\/span><\/span>

<\/span><\/span><\/strong><\/span>Have you ever dreamed of working in the Shooting, Hunting, and Outdoor industry? Are you a friendly, likable, well-spoken individual who enjoys helping Customers? Are you a team player, willing to go above and beyond to achieve goals? If so, MidwayUSA, a leading internet retailer of Shooting, Hunting, and Outdoor products has a great opportunity for you as one of our Customer Service Representatives! <\/p>

Note: Only qualified candidates will be contacted for further consideration. We appreciate your interest in becoming a part of our company.<\/span><\/span>

Base Salary:  $17.50 per hour <\/strong>

Valid through:  7/31/2025<\/em><\/strong>

Due to federal requirements, you must be 18 years old or older to work at MidwayUSA.
<\/strong><\/em>
Benefits include :Tuition Assistance, Employee Discount, 401k and more! <\/span><\/p>

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Job Summary:<\/span><\/strong><\/p>

Working within our inbound call center, Customer Service Representatives, or CSRs, serve as a primary point of contact between our Customers and MidwayUSA. CSRs provide product and services information to resolve any emerging problems our Customers may face with accuracy and efficiency. Truly great CSRs are genuinely excited to help Customers. They\u2019re patient, empathetic, passionately communicative, with solid problem-solving capabilities. Customer Service Representatives can put themselves in our Customers\u2019 shoes and advocate for them when necessary. They are confident at troubleshooting and investigate when they don\u2019t have enough information to resolve Customer complaints. CSR\u2019s performance is assessed through their ability to achieve productivity and service standards, respond efficiently to Customer inquiries, and maintain high Customer Satisfaction.<\/p>

 <\/span>The Ideal Candidate:<\/span><\/strong><\/p>